Frequently Asked Questions

Eye Care

What is a health savings account (HSA)?

A Health Savings Account (HSA) is a tax-advantaged savings account that is used in conjunction with a high-deductible health plan (HDHP). HSAs were created to help individuals save money on healthcare costs and give them more control over their healthcare spending. Contributions to an HSA are tax-deductible, and the funds can be used to pay for qualified medical expenses, including those related to dry eye treatment. Unlike a Flexible Spending Account (FSA), unused HSA funds roll over from year to year, making it a great way to save for future healthcare expenses. HSAs are portable, meaning you can take it with you if you change jobs or retire.

What is a flexible spending account (FSA)?

A Flexible Spending Account (FSA) is a tax-advantaged savings account that is used to pay for eligible out-of-pocket healthcare expenses. With an FSA, you can set aside pre-tax dollars from your paycheck to cover qualified medical expenses, including dry eye treatment. FSA funds must be used by the end of the plan year or you risk losing the money. However, some plans offer a grace period or a carryover provision, allowing you to use the funds beyond the plan year. The funds in an FSA cannot be carried over from one year to the next, so it’s important to plan your contributions carefully. FSAs can help you save money on healthcare expenses while reducing your taxable income.

What is our Cancellation policy?

We value your time and we hope you do ours as well. Our office has a "no-show/late cancellation" policy. If you do not show for an appointment or you cancel/change the appointment within less than 24 hours, we will issue a $75 fee to you (per appointment). It's the kind of policy we hope we'll never have to use.

What is your Wow Garantee?

We gladly unconditionally guarantee* our frames and lenses, even if the dog chews on them, against breakage of any kind for any reason for 12 months. We will repair or replace the frames and/or lenses with a co-payment of $25.00.

You’re also entitled to complimentary adjustments, nose pad replacements, tightening of screws along with basic frame alignment care.

* Guarantee may vary according to insurance, union, or vision care plan. Your guarantee does not cover loss or theft. Your guarantee does not cover Costa, Maui Jim, or Oakley. In the event you need to utilize your guarantee, you must return your old lenses and/or frames.

When can I select frames?

Select your frames after your appointment or stop by another time.

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Can you help with contact lenses?

Whether you are new to contacts and are looking for the convenience of daily disposables or an experienced contact lens patient transitioning to the precision optics of multi-focals, our contact lens team will provide the care you need to determine the contacts that best match your lifestyle.

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Insurance information

Do you take insurance?

Please call the office directly as plans have a very large range of coverage.

Do you offer a self-pay discount?

Yes, patients who pay without insurance are offered a same-day pay discount.

Vision vs. Medical Coverage

Vision coverage typically includes routine eye exams, glasses, and contact lenses aimed at maintaining overall eye health and correcting refractive errors. Medical coverage, on the other hand, addresses eye conditions and emergencies, such as infections, injuries, and diseases that require prompt medical attention. While vision plans cover preventative care and eyewear, medical insurance is used for diagnosing and treating eye health issues that are more urgent or complex. Understanding the difference helps ensure you use the appropriate coverage for your specific eye care needs.

Can I fill my paperwork out online?

Can I fill my paperwork out online?

Out of network benefits

Out of network benefits

Coming Soon

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